Loch Earn Briar Cottages owners KIM and FRASER PROVEN join a select group of businesses throughout the world to have been awarded for customer service excellence, achieving 5 out of 5 rated TripAdvisor® Certificate.

The award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor. Certificate of Excellence winners include global tourism businesses that have continually delivered a superior customer experience.

The TripAdvisor measures include quality, quantity, and frequency of reviews, opinions submitted by travellers over a 12-month period as well as a business’s tenure and ranking according to the site’s Popularity Index.

Briar Cottages has consistently been awarded top marks by its guests since the programme began. Kim commented “Apparently we are amongst an elite percentage of global businesses that have consistently achieved a bubble rating of 5 out of 5 on TripAdvisor for customer service. We work at continuous improvement and love showing off this naturally beautiful part of Scotland on the banks of Loch Earn, within The Loch Lomond & the Trossachs National Park.”

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